Many of these items can be automatically checked by the Classic Outlook Advanced Diagnostics troubleshooter. Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support. There are a number of possible reasons for Outlook to behave this way. We've presented the potential solutions in order from quickest to most time consuming.
To learn more about managing contacts in Outlook.com, go to Create, view, and edit contacts and contact lists in Outlook.com. Each message also has a mini toolbar when you open the message in a new window. For each message, you can delete it, mark it as unread, flag the message, or pin it to keep it at the top of your folder. Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support. We have multiple tools to help you automatically diagnose an issue, troubleshoot, and fix problems with Outlook.
A virus or antivirus software issue can wreak havoc on your system, and Outlook won’t escape unscathed. If you try to delete or move a large number of messages at once, Outlook can appear to freeze, but really, it's working behind the scenes. If Outlook is performing some operation on hundreds or thousands of messages at once, it might appear to be stuck.
If this does not resolve the Outlook 365 crash issue, proceed to the next solution. Priyanka Kumari is a technical content writer in the fields of Email Migration, Data Recovery, Cloud Migration, and File Management. She is dedicated to simplifying complex technology terminologies for all users. Her articles and guides demonstrate her commitment to streamlining email management for professionals or businesses of any size.
If you can open the original Outlook Data File, you might be able to recover additional items. The Inbox Repair tool creates a backup file with the same name as the original, but with a .bak extension, and saves it in the same folder. There may be items in the backup file that you might be able to recover that the Inbox Repair tool couldn't.
If your outlook account is dmanaged, steps to fix Outlook not opening then try to make new one which can seamlessly solve your issue. If this doesn’t work or you are unable to solve your issues properly, then try these troubleshooting methods. Exit Outlook, go to AppData, and manually delete cache folders. The browser version isn’t impacted by local Outlook files or add-ins.
You can automatically repair your Office program files to resolve such problems as Outlook freezing or not responding. To manage your mailbox by reducing the size of the Outlook data file, see steps to fix Outlook not opening Reduce the size of Outlook Data Files (.pst and .ost). Your profile stores a variety of settings that control how Outlook looks and feels.
To do this, start up the Windows Task Manager either by pressing Ctrl + Alt + Del, or by right clicking the taskbar and choosing "Start Task Manager". Then switch to the Processes tab and find all OUTLOOK.EXE items in the list. Click on each OUTLOOK.EXE to select it steps to fix Outlook not opening and hit the "End Process" button. To create a user profile, you must first create a user account. When the new account is created, a profile is also created.
Follow these steps to let Outlook diagnose and fix errors in your Outlook mail profile that might be causing the issue. You can create a new Outlook Data File and drag the items in the Lost and Found folder into the new data file. After you've moved all the items, you can remove the Recovered Personal Folders (.pst) file, including the Lost and Found folder. To create a new Outlook Data File, go to Create an Outlook Data File. The steps to access the repair tool vary depending on your operating system. If you can't open Outlook, or Outlook disappears or crashes, one of your add-ins may be to blame or you may need to update Outlook.
Occasionally, classic Outlook tries to run a process in the background. Auto-archive, sending and receiving a very large attachment, or running some of the other mailbox tools can all be done in the background. Check the status bar at the bottom of the screen to see if another process is running. If so, wait a short time (usually two or three minutes) to see if Outlook starts working again. If you can't choose any of the menu options, type inside an email message, calendar event, or contact, Outlook may have steps to fix Outlook not opening frozen.
However, for more severe cases of corruption, you might need a more robust solution like the SysCurve Outlook PST Repair Tool. This tool offers advanced features to repair Outlook PST files that go beyond the capabilities of SCANPST.EXE. Using SCANPST.EXE is a straightforward and often effective method to address common PST file issues. It's a good initial step in troubleshooting and repairing Outlook data files due to its ease of use and accessibility as part of the Microsoft Outlook installation. There are several methods available to repair PST files, ranging from simple in-built tools to more sophisticated Outlook PST repair tool options. These methods vary in complexity, allowing you to choose the most appropriate solution based on the severity of your file corruption.